Value-based health care is driving primary care services move towards focusing more on patient satisfaction. Patient satisfaction is having an impact on physician compensation as well, but it reflects on the healthcare practices as a whole too. Independent primary care doctors in Las Vegas and elsewhere can measure their success or the practice’s success by simply gauging how satisfied their patients really are with their services.
Here are some tips to help improve patient satisfaction:
Track patient-satisfaction with surveys
Practices and doctors should try sending patients a simple, brief survey digitally. The surveys need to focus primarily on one topic, like the patient’s recent visit to the clinic. The patient would be more likely to take part in the survey and complete it if is it’s quick and convenient, and if it takes less than 5 minutes to be completed.
When preparing the survey, try using close-ended questions which could be answered with a simple “yes” or “no”. You may also go with multiple-choice options. It would enable the primacy care Las Vegas Nevada and practices to compile as well as examine the hard data; additionally, reviewing the suggestions and comments given by patients in the survey would become simpler too.
Make necessary changes that are recommended
Use patient feedback that you receive through the survey, and thereby prepare a list of key potential changes which would actually improve patient’s satisfaction in your healthcare practice. Share those survey results with the clinical staffs and also enlist their participations as the improvements are being made.
Comments
Post a Comment